Concerns and Complaints

What can you do if you have a concern?

COncerns button

If there is immediate risk of harm to a child, call the Police on 999

If you are concerned about a child in Buckinghamshire, it is important that you talk to someone about this. Don’t ignore your concerns or delay taking action.

  • You can call Buckinghamshire County Council’s First Response Team on 0845 4600 001 (out of hours: 0800 999 7677). They will listen to your concerns and decide on the appropriate course of action.
  • You can contact the NSPCC on 0808 800 5000 (free service, lines open 24 hours a day). They will listen to your concerns, offer advice and support and can take action on your behalf if a child is in danger. You can also report concerns anonymously. For further information or to report your concerns online visit: www.nspcc.org.uk/what-you-can-do/report-abuse/.

Concerns about staff working with children

If you have a concern about a member of staff working with children (in either a paid or voluntary capacity) please contact the Local Authority Designated Officer (LADO) on 01296 382070 or secure-LADO@buckscc.gcsx.gov.uk

Spotting the signs of child abuse and neglect

To spot the signs of child abuse or neglect, look for changes in: 

  • Appearance – such as frequent unexplained injuries, consistently poor hygiene, matted hair, unexplained gifts, or a parent regularly collecting children from school when drunk
  • Behaviour – such as demanding or aggressive behavior, frequent lateness or absence from school, avoiding their own family, misusing drugs or alcohol, or being constantly tired
  • Communication – such as sexual or aggressive language, self-harming, becoming secretive and reluctant to share information or being overly obedient

If you have a complaint or concern please click the link below for the Stony Dean School complaints form.

Click here for  Complaints form.

 

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